Due to overwhelming demand, Genilogix has extended its existing comprehensive software support to now include HP Software and select third-party products. With HP-Authorized Genilogix Support, you have fast, reliable access to the Genilogix Response Center in suburban Philadelphia. Genilogix Technical Support engineers work with your staff to provide advice on software features and use, problem diagnosis and resolution, software defect identification and access to upgrades and patches.

Why get support from Genilogix?

• Unparalled support quality and deep product expertise even at Tier 1
• Knowledge of more than just the tools - QA process, regulatory compliance, virtualized testing
• Engineers who take ownership of your issues
• Faster resolution time
• Single supplier for product sales and support

What's included in a Genilogix Support Contract?

• Software product and documentation updates
• Support by phone and email 9am-5pm Eastern, Monday through Friday excluding federal holidays
• Problem resolution by HP Software gurus frequently using screen-sharing technology to streamline the process
• Access to the HP KnowledgeBase

Which HP Software products are supported by Genilogix?

• HP Functional Testing (QuickTest Professional and WinRunner)
• HP Business Process Testing
• HP Performance Center & LoadRunner
• HP Diagnostics
• HP TestDirector for Quality Center
• HP Business Availability Center
• HP SiteScope

View the Genilogix Support data sheet >

How do I order Genilogix Support?
Call us at (800) 780-5110 or submit an online request for more information. Whether you're renewing your HP Software maintenance or buying new products, let Genilogix Support help you derive the strongest return on your investment.